Question 1

Can I customize individually with names and numbers?

Accepted Answer

Yes, we have added vinyl names & numbers for Pride Slides and Underdawgs and letter and number shoe charms for Gaitors. Contact us for a personalization form and include with your order.

Question 2

Are more sizes or colors available?

Accepted Answer

For orders under 2,000 pairs, the only sole or shoe colors available are the colors listed. For orders exceeding 2,000 pairs, you may select any color of shoe or shoe. Any color of uppers are available for any size of order for Pride Slides and Underdawgs. We are only able to produce the sizes available in our sizing chart. Additional sizes may be possible for large orders over 2,000 pairs.

Question 3

Can I cancel an order?

Accepted Answer

Orders can be cancelled up until the slides are produced. Any time after they are produced and ship, contact us with any issues.

Question 4

Are your products sustainable or recycled?

Accepted Answer

Our upper microfiber materials and sole and shoe EVA materials are environmentally friendly and can be recycled. Our products are not made from recycled materials unless specifically indicated.

Question 5

Do shoe charms fit in the holes of your clogs? Can you make custom charms?

Accepted Answer

Yes, most charms from other brands fit in our clogs with no issues. We do not make custom charms.

Question 6

Do you ship internationally?

Accepted Answer

Yes! We ship worldwide. There may be additional duties to pay to complete your shipment.

Question 7

Can I just order one pair?

Accepted Answer

Due to the complexity of our production process, we are unable to make single custom pairs, one-offs, or print on demand drop ship orders. We provide stock samples for review before placing an order to make sure you love our product and pre-production samples are available if necessary with a confirmed order. Fundraiser buyers can order single pairs as part of the bulk shipment of shoes in their respective school's program. We do not ship direct to houses, the sales organizer is responsible for distribution.

FREQUENTLY ASKED QUESTIONS

Can I customize individually with names and numbers?

Are more sizes or colors available?

Can I cancel an order?

Are your products sustainable or recycled?

Do shoe charms fit in the holes of your clogs? Can you make custom charms?

Do you ship internationally?

Can I just order one pair?

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