Question 1

Customer Care

Accepted Answer

Quality is our first priority. Your order undergoes a close inspection before it is shipped to you with tracking information. We provide a sizing sheet and a price breakdown of your order to give you the best understanding of our product before you buy. If you are dissatisfied for any reason, contact us by email at support@prideslides.com or by the information listed on our contact page.

Question 2

Privacy & Safety

Accepted Answer

Your personal and financial information is handled with the utmost care and is not shared with or sold to any third parties. Payments will be processed via proper protocols of the payment method of your choice and is not saved by our company thereafter. We use QuickBooks for invoicing and OrderMyGear for fundraising who uses Stripe as their payment processor.

Question 3

Wholesale Inquiries

Accepted Answer

We produce a high volume of customized slides every week and we are capable of supplying organizations of all sizes. We recognize that some of our customers may wish to stock their stores and sell spirit wear through various programs such as boosters and fundraisers. Contact us directly for a quote for an order in excess of our price breakdown or if you are interested in distributing our products.

Question 4

Shipping

Accepted Answer

You must provide us with the exact address and instructions for your delivery to ensure that you receive your package. Your order undergoes a final inspection before it is securely packaged and delivered from our production facility. Once it is available, you will receive a tracking number by email with which you can locate your package and receive it when it arrives. Larger orders may be sent as multiple packages with multiple tracking numbers.

Question 5

Returns

Accepted Answer

We do our best to provide an outstanding customer experience and product from start to finish. We give 110% to make sure you will love your product before it leaves our facility. Since your product is one-of-a-kind, it cannot be restocked, repurposed, or recycled. For this reason we are unable to accept returns. If you are dissatisfied for any reason, contact us immediately and we will do our best to provide an experience you can take pride in.

Question 6

Payment Methods

Accepted Answer

- Credit / Debit Cards
- E-Check / ACH Bank Transfers
- Check by Mail
- Purchase Orders

POLICY

Customer Care

Privacy & Safety

Wholesale Inquiries

Shipping

Returns

Payment Methods

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@prideslides

@prideslides

@prideslides